Support

Contact

Please read below before contacting us.

  • Currently we only support the Japanese language.

  • If your inquiry is about overseas versions of our games, please contact the publisher in your region.

  • Any products that you bought used are not supported.

  • Our FAQ below might help you with your questions. Please try reading it first.

FAQ

Publishers

  • area

  • game title

ELDEN RING NIGHTREIGN:
BANDAI NAMCO Entertainment Inc.
ELDEN RING NIGHTREIGN:
BANDAI NAMCO Entertainment Inc.
ELDEN RING NIGHTREIGN:
BANDAI NAMCO Entertainment Inc.
ARMORED CORE VI FIRES OF RUBICON:
BANDAI NAMCO Entertainment Inc.
ELDEN RING:
BANDAI NAMCO Entertainment Inc.
METAL WOLF CHAOS XD:
Devolver Digital
SEKIRO: SHADOWS DIE TWICE [PS4]:
Sony Interactive Entertainment Inc.
SEKIRO: SHADOWS DIE TWICE [XboxONE]
FromSoftware, Inc.
SEKIRO: SHADOWS DIE TWICE [Windows]:
Wanxin
SEKIRO: SHADOWS DIE TWICE:
ACTIVISION
Déraciné:
Sony Interactive Entertainment Inc.
Dark Souls games:
BANDAI NAMCO Entertainment Inc.
Bloodborne:
Sony Interactive Entertainment Inc.
Armored Core V & Verdict Day:
BANDAI NAMCO Entertainment Inc.
Demon's Souls:
NA - Atlus U.S.A., Inc.
Demon's Souls:
EU - BANDAI NAMCO Entertainment Inc.

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