Support

Dark Souls games: BANDAI NAMCO Entertainment Inc.

BANDAI NAMCO Entertainment Customer Support

United States of America

Tel. (408)-235-2222

Monday - Friday (except major holidays)

9:00am - 1:00pm, 2:00pm - 5:00pm PST

Email: support@bandainamcogames.com

Korea

Korea Tech Support

Email: kr.service@bandainamcogames.asia

Tel: +82-2-445-7088

Taiwan, Hong Kong

Taiwan & Hong Kong Tech Support

Email: twservice@bandainamcogames.asia

Tel: +886-2-2546-9888

Singapore

Singapore Tech Support

Email: support@bandainamcogames.asia

Tel: +65389700

Australia

1902 26 26 26

$2,48/min (may change without notice)

au.support@bandainamcogames.com.au

Andorra

+34 902 10 18 67

Lunes - jueves: 09:00 – 18:00 Hora peninsular

Viernes: 09:00 – 14:00 Hora peninsular

(Soporte en castellano)

es.support@bandainamcogames.eu

BELGIUM/Belgique

Support en français: fr.support@bandainamcogames.eu

Support in English: customerserviceuk@bandainamcogames.eu (Monday - Friday: 09:00-18:00 GMT)

BENGLADESH /Bangladesh

BOSNIA/Bosna i Hercegovina (Босна и Херцеговина)

+ 30 210 60 18 800

Monday - Friday: 09:00-17:00 EET (Support in English)

gr.support@bandainamcogames.eu

Brunei

BULGARIA/Balgariya

+ 30 210 60 18 800

support@bandainamcogames.asia

CZECH REPUBLIC/Česká republika

+420 270 004 366

Pondělí-Pátek: 08:00 – 17:00 CET (Podpora v češtině)

help@cenega.cz

DENMARK/Danmark

Monday - Friday: 09:00-18:00 GMT (Support in English)

customerserviceuk@bandainamcogames.eu

GERMANY/Deutschland

Technische: 0900-1-771 882

Spielerische: 0900-1-771 883

1,24 €/min aus dem dt. Festnetz

Montag - Samstag: 14:00-19:00 Uhr CET

de.support@bandainamcogames.eu

GREECE/Ελλάδα

+ 30 210 60 18 800

Αστική Χρέωση

Δευτέρα - Παρασκευή: 09:00-17:00 EET

gr.support@bandainamcogames.eu

ESTONIA/Eesti

+372 5307 6779

Klienditugi eesti, vene ja inglise keeles

Esmaspäev-Reede 09.00-17.00

info@gamestar.ee

SPAIN/España

+34 902 10 18 67

Lunes - jueves: 09:00 – 18:00 Hora peninsular

Viernes: 09:00 – 14:00 Hora peninsular

es.support@bandainamcogames.eu

Finland

Monday - Friday: 09:00-18:00 GMT (Support in English)

customerserviceuk@bandainamcogames.eu

France

0825 15 80 80

(Du lundi au samedi : 10:00-20:00)

0,15€/min

SUPPORT TECHNIQUE

CS80236

33612 CESTAS

fr.support@bandainamcogames.eu

India

+91-22-2966 1017

id--info@expressgames.in

Ireland

Monday - Friday: 09:00-18:00 GMT

customerserviceuk@bandainamcogames.eu

ICELAND/Ísland

Monday - Friday: 09.00-18.00 GMT (Support in English)

customerserviceuk@bandainamcogames.eu

ISRAEL/Israël

+ 30 210 60 18 800

Monday - Friday: 09:00-17:00 EET (Support in English)

gr.support@bandainamcogames.eu

ITALY/Italia

CAMBODIA/Kampuchea

Kazakhstan

Technical support: 0900-1-771 882

Game help: 0900-1-771 883

1,24€/min from a fixed line (support in English)

de.support@bandainamcogames.eu

CYPRUS/Κύπρος

+ 30 210 60 18 800

Δευτέρα - Παρασκευή: 09.00-17.00 EET

gr.support@bandainamcogames.asia

REPUBLIC OF LATVIA/Latvijas Republika

+372 5307 6779

Pagalba lietuvių ir anglų kalbomis

Pirmadieniais - Penktadieniais nuo 09:00-17:00

info@gamestar.lt

LAOS/Lao

LITHUANIA/Lietuvos Respublika

+ 370 6896 82 43

Pagalba lietuvių ir anglų kalbomis

Pirmadieniais - Penktadieniais nuo 09:00-17:00

info@gamestar.lt

Luxemburg

Support en français: fr.support@bandainamcogames.eu

Support in English: customerserviceuk@bandainamcogames.eu (Monday - Friday: 09:00-18:00 GMT)

HUNGARY/Magyarország

+7 (495) 981-23-72

Hétfő-Péntek: 09:00 – 17:00 CET (magyar nyelvű terméktámogatás)

Malaysia

BURMA/Myanmar

NETHERLANDS/Nederland

Monday - Friday: 09:00-18:00 GMT (Support in English)

customerserviceuk@bandainamcogames.eu

New Zealand

0900 54263

$1,99/min (may change without notice)

au.support@bandainamcogames.co.nz

Norway

Monday - Friday: 09:00-18:00 GMT (Support in English)

customerserviceuk@bandainamcogames.eu

AUSTRIA/Österreich

Technische: 0900-400 654

Spielerische: 0900-400 655

1,35 €/min

Montag - Samstag: 14:00-19:00 Uhr CET

de.support@bandainamcogames.eu

PHILIPPINES/Pilipinás

POLAND/Polska

+48 (22) 574 2 574

Poniedziałek-Piątek: 09:00 – 17:00 CET (obsługa w języku polskim)

cok@cenega.com

Portugal

+34 902 10 18 67

Segunda a Quinta: 09:00 – 18:00

pt.support@bandainamcogames.eu

ALBANIA/Republika e Shqipërisë

+ 30 210 60 18 800

Monday - Friday: 09:00-17:00 EET (Support in English)

gr.support@bandainamcogames.eu

Republika Hrvatska (CROATIA)

+ 30 210 60 18 800

Monday - Friday: 09:00-17:00 EET (Support in English)

gr.support@bandainamcogames.eu

Romania

+ 30 210 60 18 800

Monday - Friday: 09:00-17:00 EET (Support in English)

gr.support@bandainamcogames.eu

RUSSIA/Российская Федерация

+7 (495) 981-23-72

Понедельник – Пятница: 09:00 – 19:00 (поддержка на русском языке)

Saudi Arabia

+971 4 800 7669

Local charge Sony Center

Saturday - Thursday 10.00-21.00 (Saudi Arabian time)

SWITZERLAND/Schweiz

Technische: 0900-929300

Spielerische: 0900-770780

2,50 CHF/min

Montag - Samstag: 14:00-19:00 Uhr CET

de.support@bandainamcogames.eu

Serbia

+ 30 210 60 18 800

Monday - Friday: 09:00-17:00 EET (Support in English)

gr.support@bandainamcogames.eu

Singapore

SLOVENIA/Slovenija

+ 30 210 60 18 800

Monday - Friday: 09:00-17:00 EET (Support in English)

gr.support@bandainamcogames.eu

SLOVAKIA/Slovenská republika

+420 270 004 366

help@cenega.cz

South Africa

Monday - Friday: 09:00-18:00 GMT

customerserviceuk@bandainamcogames.eu

SWEDEN/Sverige

Monday - Friday: 09:00-18:00 GMT (Support in English)

customerserviceuk@bandainamcogames.eu

Thailand

EAST TIMOR/Timor-Leste

UKRAINE/Ukrayina

+38 044 284 04 32

Понедельник – Пятница: 09:00 – 19:00 (поддержка на русском языке)

United Kingdom

Monday - Friday: 09:00-18:00 GMT

customerserviceuk@bandainamcogames.eu

United Arab Emirates

+971 4 4539618

10:00 – 18:00 on working days

info@gameplayentertainment.com

Vietnam

Please select a language